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Available for DevOps/Sysadmin/Infra roles

Automation-first DevOps / Sysadmin

I design secure, reproducible systems with Ansible, Docker, and Cloudflare. At Steelcase, I help drive an internal AI chatbot initiative. At home, I designed and built Tresor, a modular homelab powering public and private services without exposed ports.

What I do

DevOps & Infra

Ansible roles, Docker networking, reverse proxies, secrets, monitoring, and CI/CD that ship safely.

Security by Default

Zero trust posture: Cloudflare Tunnel, no public ports, least privilege, auditing, and rate limiting.

AI Assistants

RAG chatbots that augment support teams with verified, up-to-date knowledge.

Selected projects

Tresor Homelab

Designed a modular, security-first self-hosted platform. Public apps via Cloudflare Tunnel + Traefik; internal services (Jellyfin, Portainer, Grafana) isolated on separate networks. Ansible for reproducibility.

AnsibleDockerTraefikCloudflare TunnelUFW/Fail2Ban
  • Dedicated Docker networks: public_net, internal_net, mc_net.
  • Turnstile protection, rate limiting, no exposed ports by default.
  • Everything-as-Code: users, firewall, services, and monitoring.

Service Desk AI Chatbot

RAG assistant to speed up resolutions and standardize answers. Helped align stakeholders and drive rollout; maintain content pipelines and feedback loops.

RAGSharePointCopilot StudioAutomation
  • Serialized 180+ KB articles into structured, indexable sources.
  • Phased deployment plan, org-wide access strategy, and QA guardrails.
  • Owns upkeep and measurement of impact on resolution times.

Spam Detection (ML)

End-to-end KDD pipeline on classic spam datasets: cleaning, feature engineering, model training and evaluation (LR, RF, GB). Produced ROC curves, confusion matrices, and practical thresholds.

Pythonscikit-learnPandasROC-AUCKDD
  • Reproducible notebooks; clear metrics and error analysis.
  • Compared precision/recall trade-offs for support workflows.
  • Delivered concise report and diagrams for stakeholders.

Experience

Steelcase – Service Desk (Security/Automation-oriented)

Feb 2024–Present · Cluj-Napoca (Remote/Hybrid)

Top performer focused on upstream fixes, documentation, and automation across teams.

  • Proposed and delivered multiple process improvements (phishing workflow, DL/SG automation, FIFO ticket assignment, alert management).
  • Handled security incidents: investigated phishing/spam, stopped a live intrusion attempt, altered the escalation flow, contributed to updated corporate security procedures. Delivered Security Onboarding sessions for all new hires in Cluj.
  • Proposed TechOps auto-incident handling to route/close noise signals.
  • Initiated and now lead an AI chatbot project (RAG-based assistant surfacing ServiceNow KB in Teams). Built MVP and documentation, now coordinating iterative development.
  • Daily exposure to enterprise infra: Active Directory, ServiceNow, Jira, Confluence, Azure DevOps Boards, Exchange admin, SCCM/Intune, Cisco ISE, Darktrace, Fortimail.
  • Participated in on-call rotation for critical incidents (monthly).

Homelab Builder – Tresor

2024–Present

Designed a Debian 12 homelab with Ansible, Docker, Traefik, Cloudflare Tunnel, focusing on reproducibility and security-first design.

Electronic Arts – QA

Earlier role

Quality assurance on game builds; built testing discipline, issue triage, and clear reporting practices used later in infra work.

  • Supported 3-month release cycles for seasonal game updates.
  • Performed regression, feature, black-box, A/B, and compliance testing.
  • Automated repetitive item setup with batch scripts, reducing prep time from hours to minutes.
  • Collaborated with distributed dev and compliance teams (Disney/EA/Bioware).

Skills & Tools

Ansible
Docker
ITIL
Cloudflare
Linux
GitHub Actions
Bash
Networking
Python
ServiceNow
Security
RAG / AI

Contact

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